How to Avoid Common Phone Repair Scams

We’ve all seen it — ads promising “iPhone screen repair for $49!” or “same-day fix guaranteed!” that sound just a little too good to be true. Unfortunately, some repair offers come with a sting.

Here’s how to spot the red flags and make sure you’re getting a real repair, not a costly lesson.

Too-Cheap-to-Be-True Pricing

If the price sounds impossible, it probably is.

Some shops use the cheapest parts available — low-grade copies that look fine at first, then fade, flicker, or stop responding within weeks.

💡 Tip: A proper screen replacement for most iPhones costs between $80–$250, depending on the model. Anything far below that is a warning sign.

No Warranty or a “Limited” One

A reputable shop will stand by its work.

If you’re told there’s “no warranty on screens” or that it only covers a few days, walk away.

Every quality repair should come with at least a few months of protection.

At Phone Repair NZ, every screen, battery, or part we install includes a six-month warranty covering both parts and workmanship.

The Fast-Fix Trap

Some repair places pride themselves on being “the fastest in town.”

But when a repair that should take an hour is done in ten minutes, corners get cut — literally.

Screens aren’t seated properly, screws go missing, or adhesive isn’t cured, leading to lifted corners, touch issues, or dust under the glass.

Speed is great — as long as it’s done right.

A proper technician knows when to move quickly and when precision matters. It’s not a race — it’s your phone.

Fake Parts Passed Off as Genuine

Many “OEM” parts sold online are actually cheap knock-offs.

Unless the shop can show you the difference and explain where their parts come from, you might be getting the short end of the screwdriver.

💡 Tip: Ask if the parts are OEM, refurbished OEM, or aftermarket, and what that means for quality and warranty.

The Vanishing Act

One of the most frustrating scams — a pop-up repair stand or online page that disappears overnight, taking your phone with it.

Stick to shops with a permanent Christchurch address and verified Google reviews.

How to Stay Safe

✅ Check Google and Facebook reviews

✅ Ask for a written quote

✅ Confirm the warranty before paying

✅ Avoid anyone refusing to give you a receipt

✅ Choose a repairer you can actually visit

Why It Matters

Your phone isn’t just a gadget — it’s your photos, messages, and bank logins.

You deserve repairs you can trust, done properly, by locals who care.

At Phone Repair NZ, we’re Christchurch locals through and through — no gimmicks, no shortcuts, no vanishing acts.