Christchurch’s Most Common Phone Repairs This Year

7 Nov

Every year, we see the same pattern — a few repeat offenders that keep our benches busy.

From cracked iPhone screens to tired Samsung batteries, some repairs just never go out of style.

Here’s what Christchurch locals have been bringing in most often this year, and why.

Cracked Screens

Still number one by a country mile.

Whether it’s a drop in the carpark or a tumble off the kitchen bench, screens take the biggest hits.

This year, the worst offenders were the iPhone 11, iPhone 12, and Samsung A-series.

💡 Pro tip: A good tempered glass protector and case combo can save you hundreds — but only if they’re fitted properly.

Right behind cracked screens are tired, swollen, or fading batteries.

iPhones from 2019–2021 have started showing their age, and we’ve seen plenty of iPhone XR, 11, and SE (2nd gen)models come in for new batteries.

Some Samsungs too, especially those used heavily for work or rideshare apps.

💡 Signs it’s time: rapid drain, random shut-offs, or a battery that looks like it’s doing yoga.

You’d be amazed how many phones just need a good clean.

Lint, dust, or pocket fluff build up and block the charger from connecting properly.

A quick charging-port clean or replacement often solves what looks like a major problem.

💡 Pro tip: Avoid forcing cables — it’s the fastest way to damage the port.

As newer iPhones adopted glass backs for wireless charging, back-glass repairs skyrocketed.

They’re often cosmetic but can lead to sharp edges and moisture getting in if ignored.

We replace a lot of iPhone 12 and 13 back glass — usually after a driveway disaster.

Despite the “water-resistant” labels, plenty of phones still take an unfortunate swim.

From spa pools to kitchen sinks, water finds its way in — and corrosion doesn’t wait long.

A proper diagnostic and ultrasonic clean can often bring them back to life if treated quickly.

Christchurch phones are working hard — and occasionally meeting hard surfaces.

Most repairs we see could be avoided with a sturdy case, a clean charging port, and a little caution around concrete floors.

But when things do go wrong, we’ve got you covered.

Micah Morgan