Inside the Tools and Tech Used to Repair Your Phone

Most people never see what happens behind the counter when their phone goes in for repair.

You hand over a cracked screen or a moody battery — and a little while later, it comes back looking and working like new.

But the magic isn’t magic at all.

It’s a combination of the right tools, proper technique, and years of knowing what not to poke.

Here’s a look inside the toolbox that keeps Christchurch running smoothly.

Precision Drivers for Every Brand

Apple, Samsung, Oppo — each uses different screw types.

We work with high-quality pentalobe, tri-wing, Torx, and micro-Phillips drivers that prevent stripping and preserve the frame.

It’s the difference between a clean repair and a “who attacked this with a butter knife?” situation.

Plastic Pry Tools and Spudgers

Metal tools are great for cars — terrible for phones.

Soft plastic spudgers let us open screens, disconnect batteries, and lift delicate cables without causing damage.

This is why DIY repairs often end in tears.

Heat Pads and Controlled Opening Mats

Modern phones are sealed tightly with adhesive.

To open them safely, we use low-temperature heat pads that soften the seal without overheating the battery.

Better than a hairdryer. Much better than an oven.

Port Cleaning Tools (Not Toothpicks)

We use electronic-safe brushes, micro-picks, and air tools to remove lint from charging ports without damaging pins or pushing debris deeper.

A clean port can fix more “not charging” issues than people realise.

Why the Tools Matter

Two repairs can look identical from the outside — but only one will last.

The right tools mean:

  • fewer risks

  • cleaner results

  • better durability

  • more reliable performance

  • fewer return visits

  • safer handling of batteries and components

This is why proper phone repair isn’t a hobby — it’s a trade.

Honest repairs, proper tools, and no shortcuts
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Dropped Your Phone in Water? Here’s What to Do First