Common iPhone 11 Problems (And How to Fix Them)

The iPhone 11 remains one of Apple’s most popular and reliable models, but even it isn’t immune to everyday wear and tear.

Here are the most common issues we see in Christchurch — and what to do about them before they get worse.

Cracked or Unresponsive Screen

No surprise here — screens take the most abuse. A cracked or flickering display can cause touch lag, ghost touches, or colour distortion.

If your screen feels “off,” it’s time for a replacement. At Phone Repair NZ, we use high-quality screens that restore that fresh, smooth look in under two hours.

Battery Draining Too Quickly

After a couple of years, most iPhone 11 batteries fall below 80% health. You’ll notice shorter battery life, slow charging, or sudden shutdowns.

A battery replacement is quick, affordable, and can make your phone feel brand new again.

Charging Port Not Working

If your iPhone only charges when the cable is twisted or angled, the port might be filled with lint or dust.

Sometimes a simple charge-port clean solves it. If not, we can replace the port itself — still cheaper and faster than a new phone.

Muffled Speakers or Earpiece

If callers sound far away or music is distorted, the speaker mesh or earpiece could be clogged.

A quick clean usually restores clarity. If not, a replacement takes only a few hours and includes a full sound test.

Overheating or Lagging

If your iPhone 11 feels hot, it may be overworking due to background apps or battery inefficiency.

Try clearing unused apps and storage. If it still lags or overheats, a diagnostic will pinpoint whether hardware or software is to blame.